The NeoSystems’ team leverages NetSuite to enable organizations to manage IT costs, optimize accounting efficiency, streamline order management and procurement processes, eliminate manually-intensive spreadsheet-based reporting, and improve employee productivity.

Membership Management

NeoSystems provides both strategic and tactical support for NetSuite’s membership management services. These services include:

  • On-Boarding new members
    Receipt of new member applications, data verification, membership card and benefit package fulfillment, and management of “Contact Us” inquiries for clients.
  • Membership renewals
    Complete renewal processing from production of mailing materials, mail house supervision, email generation, receipt and processing of electronic and paper renewals, fulfillment of membership card and benefit packages.
  • Membership Database Management
    Relationships with Timberlake and Abila, implementation help and database maintenance.  Full service membership support including phone and email.
  • KPI reporting
    Customized reporting packages including direct response rates, renewal rates, web sales, education and certification statistics.

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